You can view or change all of your membership information in your Mijn ARTIS account. If you don’t have a Mijn ARTIS account yet, you can register through the link below. 

You can take out a new membership either through your Mijn ARTIS account or at the ticket office. If you are renewing your existing membership, the fee will be debited four weeks before the start of the new year if you originally paid by direct debit. However, if you did not pay by direct debit, then you will receive a letter containing payment information six weeks before the renewal date. You can then pay for the renewal through your Mijn ARTIS account or at the ticket office.

After taking out a new membership, you will receive your card at your home address within two weeks. You can also have your card printed at the ticket office during your first visit as a member. When you renew your membership, your current card remains active and valid; you will not receive a new card. If you mislay or lose your card, you can purchase a new one for €5.00 at the ticket office.

Yes, this is definitely possible! If you take out a new membership within three weeks of your visit, the cost of the tickets will be settled with the cost of your membership. Tickets purchased at the ticket office can be converted into a membership there. When you purchase tickets online, you receive an e-mail with a discount code a few days after your visit. This enables you to take out the membership online, minus the cost of the tickets. 

ARTIS members receive four Bring-a-Friend coupons per household per year. You will need to submit two coupons for an adult (13+ years old), and one coupon for a child (3-12 years old). The coupons can be scanned at the gate, including with your smartphone or tablet. You can find your Bring-a-Friend coupons in Mijn ARTIS (My ARTIS).